Chronic steroid use can have a negative effects on your health and wellness. That being said, our providers use small doses of steroid that are specifically targeted in areas of inflammation that dramatically reduces the risks and side effects associated with steroid use. We also limit the number of steroid injections a patient receives in a year to further reduce side effects associated with steroids. If you are taking any acute or chronic oral steroids (such as a Medrol dose pack or oral Prednisone) please let our staff know so we can add it to your medical record.

Patient statements are sent out on a regular schedule. Outstanding balances can be due to missed copays, deductibles, or coinsurance. If you have questions about your outstanding balance, please call our office at (212) 715-0888. Our receptionist will collect your information and pass it along to the billing department. A billing representative will reach out to you within 24 hours to answer any questions you may have.

While our doctors are committed to providing the highest quality care to our patients, they are not able to call back patients. During the workday, our doctors’ schedules are booked with appointments and they have little free time to review old records and past appointments to ensure an appropriate response to your question. Our office staff is happy to answer any general questions you may have. If you need to speak with the doctor, you will need to schedule a follow-up appointment.

To avoid delays in the schedule and prolonged wait times all procedures are scheduled in advance. This also allows the office to obtain a prior authorization from your insurance, if needed. We only offer same-day procedures if there is room on the schedule. Please do not plan to come to your first visit expecting a procedure, as we cannot guarantee that you will receive one.